BPX Services

BPX team of experts provides implementation, maintenance, integration and development of solutions on the ServiceNow platform. What is more BPX, partnering ServiceNow, gives accredited trainings in administration and configuration of the tool. BPX provides services for ServiceNow customers who started operating the platform alone or who are looking for an experienced alternative provider.

Return to ServiceNow menu >>

Consulting ServicesShow

Scope of consulting services:

  • audits of management systems

  • process modeling

  • development of services directory

  • creation of processes and services indicators

  • system implementation projects

  • trainings and tool workshops

Implementation ServicesShow

Scope of implementation services:

  • System implementation and customizing

  • Project Management (AGILE, waterfall or mixed methodology)

  • Pre-implementation analysis

  • Pre-implementation workshops with customer

  • UI/UX platform design

  • Post-implementation analysis

  • External system interface/integration

  • UI Language translations

  • ServiceNow Service Portal implementation

  • Upgrade to new ServiceNow versions

What may seem like an end of the implementation project for BPX, is just the beginning of a long cooperation with the customer. We do not finish projects at the phase of implementation and trainings, following the implementation the customer can benefit from ongoing support at an agreed service level. This allows the customer to make changes and corrections as part of the first line support. We successfully finished more than 70 implementation projects of ServiceNow products. The BPX team of experts carries out activities both on local and the international markets.

Application developmentShow

Scope of development services:

  • Gathering Customer Requirements

  • Dedicated Application Projects

  • Creation of Mobile Applications

  • Implementation According to ServiceNow Scope Application Best Practices

  • Support and Improvement Process

Delivering applications fast enough to keep up with business demands is challenging, but app development on the ServiceNow Platform makes it easy for your employees — including administrators and other low‑code developers — to build cloud‑native applications that improve how your business works. Developers can quickly create powerful applications using our Studio IDE and a rich set of pre‑built services and templates. And because all applications are on our Platform, integrating with other ServiceNow applications is a breeze.
Most importantly, ServiceNow empowers employees across your enterprise to create the applications they need. With our Delegated Development feature, for example, IT can safely enable developers to build apps for their own groups without losing control, creating risks for the business, or hiring more admins.

ServiceNow Support and Maintenance Show

Scope of support & maintenance services:

  • Development and Maintenance of the System

  • Fixed Service Agreements

  • Maintaining the System in Accordance with SLA Terms

  • 24/7/365 Support Activities

  • Follow The Sun Support

SAP All-in-One

Qlik Sense

Infor SyteLine ERP