In the first part of this article, we talked about how machine learning can help us on a daily basis when travelling, how it can monitor our health and warn us of danger, and how it cleverly encourages us to be more wasteful when shopping online. Today, we’ll take a closer look at another convenience we use almost every day, although we don’t always realise that behind it analysing data, errors and anomalies – self-learning artificial intelligence.
Repetition of material – arguably refreshing the knowledge already acquired gives some students heart palpitations, especially high school graduates. However, it is an unavoidable and necessary part of education. The developers of the language learning application Duolingo have adapted machine learning so that the artificial intelligence learns from the user’s data analysis (answers, mistakes), after what time the learner starts to forget previously acquired knowledge and at what point they should be sent course suggestions to remind them of previous lessons. The result? Naturally, a positive one! After all, consolidating knowledge through repetition yields better results than going through one training or course and starting another. Intelligent learning – training platforms such as Udemy or Coursera, or Amazon AWS knowledge libraries, use machine learning to learn as much as possible about learners in order to understand what level of knowledge they are at. This makes subsequent course proposals more relevant, as they can predict what the learner would still like to learn, what areas they would like to add to their knowledge, or at what point they can suggest deepening material already covered.
5. Network security
Most spam filters, firewalls and malware warnings are based on machine learning. If we receive too many similar messages from almost identical email addresses, before we know it, artificial intelligence will have taken an interest. When we get a nice (sometimes even too direct) message on Instagram containing a strange-looking link – and we report it to support – we can additionally tick the option “Block [username] and new accounts it may create”. This ensures that not only we are immune to incoming spam coming from a particular network address (IP), but also a number of other users, if the algorithm has properly interpreted a larger number of similar reports.
In finance, too, machine learning is upholding the law. PayPal, for example, uses machine learning to prevent money laundering by users, companies and other digital money users. Artificial intelligence monitors and compares the millions of transactions carried out and distinguishes between legal and illegal ones, between buyers and sellers.
6. Intelligent gaming
Garri Kasparov’s duel with the IBM computer and the Deep Blue programme was already groundbreaking and sensational in 1996. And although at that time the chess player lost only one of his six games, a year later he succumbed twice, which is symbolically regarded as the date on which the chess program “defeated man”. In addition, Deep Blue’s computer was able to analyse and learn human behaviour during matches – it took advantage of this by making 7-minute pauses (even that was the length of one computer move) in the game to bewilder its opponent. Today, almost 30 years after the sports-intellectual struggle between humans and artificial intelligence, no one is surprised that advanced algorithms are able to predict an opponent’s next move, and process such information in a split second. In 2015, the DeepMind programme beat a professional player at the ancient Chinese board game Go. However, we are talking about a still limited board with a limited number of moves, and strategy. What if artificial intelligence won against humans in team games, on top of video games? That too, against the odds, is history. In 2019, the OpenAI Five software won against the world champions in the game DOTA 2. The case is all the more interesting because MOBA-type games are, in a nutshell: a huge game board/map, there are more than 100 characters with different skills to choose from, two teams of five people clash in the game, and the strategies for victory are… practically infinite combinations! So how did the artificial intelligence beat a group of professionals? Well, it simply trained for about 45,000 years! Of course, on several computers at the same time, and the matches were played at an accelerated pace, with (one and the same) artificial intelligence, not humans, standing on both sides. What does this give us? Apart from the spectacle that is undoubtedly still the duels between humans and computers, we can learn for ourselves. We can analyse new tactics, avoid defeats, test new combinations, gameplay variants, etc.
In business, regardless of the size of the company, machine learning can revolutionise the work of several departments or even the entire company. By analysing an organisation’s data (sales, logistics, finance, marketing, etc.), machine learning can predict e.g:
- how long a particular product will sell, when it is most in demand and when its “pickle season” is,
- how long it will take to fulfil a customer’s order, also taking into account additional factors (season, availability of products and materials, price increases, inflation, logistics),
- what next steps the customer will take on our website and how to help them choose what they are looking for or may need (recommendation engines, chatbots),
- how to avoid financial fraud before it happens; how to avoid customers taking advantage of mistakes in the e-commerce shop to buy products below their market value,
- and more!
Machine learning helps analysts to see areas previously unexplored or overlooked, all on the fly, in real time. And while it is important to remember that artificial intelligence is still learning about, for example, creativity (or how to tell a dog from fast food) and needs human support, it is an invaluable support for any analyst or business user.
For this reason, it is better to start your machine learning adventure with a trusted Partner such as BPX. If you want to see how machine learning can help your business, contact us: email@example.com
Find out more about machine learning tools: https://www.bpxglobal.com/solution/altair/
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